Last Updated: September 4, 2026
Moving to a new country brings many questions. What are some do's and don'ts in Canada?
This guide from ESLFromCanada.com explains some the important social rules. These tips will help you feel confident when you are here.
Canada’s Do's and Don'ts of Politeness
Canada’s do's and don'ts start with simple politeness. Here are a few good examples:
In Canada, people often say sorry, even for small mistakes. So do say sorry for bumping into someone, or getting in their way. (Example: “Oh, Sorry.”)
Canadians say please when they need something. And they say thank you when they receive it (Examples: “Could you carry this for me, please?” And then: “Thank you for your help.” (formal) or “Thanks for your help.” (informal). Then the person who helped you says this: “No problem.” or “No worries.” Both of these are informal. “You’re welcome” is the formal answer to “Thank you.”
In Canada, if you open the door to a building, do look behind you. If there is someone near you—who is also coming in—hold the door for the second person. (It’s cold outside!) If you are the second person at the door, be sure to say “Thank you.”
When you meet someone, a smile and a small nod are friendly.
A handshake is common in formal settings when you meet someone. (Example: “Hi, I’m John Smith.” [you shake hands] Then: The other person says his name and says “Nice to meet you.”
Canadians value quiet and calm spaces. So, don’t talk too loudly in public places like buses or waiting rooms. This happens a lot with people who are talking on cellphones. Canadians don’t want to hear what’s happening in your life! Do keep it private!
But there are times when Canadians don’t want you to be quiet. Do learn when to say “ummm” and “uhhh”. (Example: You’re standing in line for food. But you don’t know what you want yet. The cashier says “Can I help you?” Don’t be silent. (The cashier will think something is wrong!) Instead, do this: “I would like ummm, I think, uhhh, how much is the large coffee and a donut?” Use ummm and uhhh to fill the empty space between words if you don’t know what to say.
Do respect personal space. Keep about an arm's length away from someone you are talking to. If you get too close to someone’s face, they will think it’s creepy.
If you are waiting somewhere and there are other people waiting too, always always, always join the line and wait your turn. (Example: Many people are waiting in line at the bank, the grocery store, or the airport.) Sometimes it’s hard to tell where the line ends. If that happens, do ask: “Is this the end of the line?” or “Are you the last person in line?” As we say in English: “First come, first served.” Cutting in line is very rude, and people will get angry at you!
You can learn many things about Canadian English by visiting ESLFromCanada.com